Australian flagJoin us at the FIDO seminar in Melbourne – Feb 7, 2025!

How do passkeys streamline account recovery processes?

Vincent Delitz

Vincent

Created: January 8, 2025

Updated: January 8, 2025

Do you want to learn more?

Read full blog post

How Do Passkeys Streamline Account Recovery Processes?#

Account recovery is often a costly and complex process for enterprises and a frustrating experience for users. Passkeys simplify and streamline account recovery by leveraging modern technology and secure ecosystems.

1. Cloud Synchronization#

  • Passkeys are often backed up and synchronized across devices via secure cloud platforms like iCloud Keychain or Google Password Manager.
  • Users can easily restore their passkeys when setting up a new device without manual intervention.

2. Device-Based Recovery#

  • Recovery is tied to a user’s trusted devices, reducing reliance on external factors like email or SMS.
  • Multi-device support ensures users retain access even if one device is lost or damaged.

3. Reduced Support Dependency#

  • Traditional recovery methods require extensive identity verification and customer support, increasing operational costs.
  • With passkeys, recovery processes are automated and handled by the user’s operating system, minimizing support intervention.

4. No Dependence on Phone Numbers#

  • Unlike SMS OTP-based systems, passkeys eliminate issues caused by phone number changes or service disruptions.
  • This reduces account lockouts and the need for users to contact support.

5. Improved Security#

  • Recovery with passkeys typically requires secure multi-factor authentication (e.g., biometric verification or PINs) via the device ecosystem, ensuring only authorized users can regain access.
  • This process reduces risks associated with weak recovery methods like email-based resets.

Benefits for Enterprises#

  • Lower Costs: Automating recovery processes reduces support team workload and operational expenses.
  • Improved User Experience: Users enjoy a quick, hassle-free recovery process, enhancing satisfaction and trust.

Passkeys shift account recovery responsibilities from enterprises to device-based ecosystems, ensuring security, convenience, and cost efficiency.

Do you want to learn more?

Read full blog post

Share this article


LinkedInTwitterFacebook

Enjoyed this read?

🤝 Join our Passkeys Community

Share passkeys implementation tips and get support to free the world from passwords.

🚀 Subscribe to Substack

Get the latest news, strategies, and insights about passkeys sent straight to your inbox.


We provide UI components, SDKs and guides to help you add passkeys to your app in <1 hour

Start for free