How to decide on passkey skip logic?

Defining effective passkey skip logic—rules governing how and when users can defer passkey enrollment prompts—is crucial for balancing user experience with optimal passkey adoption. Organizations typically decide skip logic and cooldown periods based on user feedback, adoption metrics, and proven industry practices.

Track how often users skip initial passkey prompts and identify patterns or user segments consistently refusing passkey creation.

Common practice involves presenting initial prompts clearly and frequently after each login attempt, with decreasing frequency after repeated refusals.

Industry best practices recommend providing users up to three consecutive opportunities to create a passkey. Continued prompting beyond this threshold typically results in diminishing returns and increased frustration.

A typical and effective cooldown period is approximately 30 days. This allows sufficient time for users to become more receptive without feeling pressured or annoyed.

• First Prompt: Immediately after a successful login.
• Second Prompt: Next login if initially skipped.
• Third Prompt: Again at subsequent login.
• Cooldown Period: After three skips, pause prompts for 30 days before gently reintroducing passkey creation prompts.

This structured passkey skip logic approach is based on extensive A/B testing and adoption analytics by enterprises like Amazon, Google, and Microsoft. It ensures persistent yet respectful engagement, significantly improving long-term passkey adoption while preserving a positive user experience.